1. Introduction
Welcome to Real Shilajit. These terms and conditions outline the rules and regulations for the use of our website [realshilajit.co.uk] and the purchase of our products. By using our website and making a purchase, you agree to comply with these terms. If you disagree with any part of the terms, please do not use our website.
2. Use of the Website
- Eligibility: You must be at least 18 years old to use our website or place an order.
- Account Registration: To place an order, you may need to create an account. You are responsible for providing accurate information and keeping your account secure.
- Website Access: We reserve the right to suspend or terminate your access to our website at any time if we believe you are violating these terms.
3. Products and Services
- Product Information: We strive to ensure that all product descriptions, prices, and images are accurate. However, we do not guarantee that all information is error-free and reserve the right to make adjustments as needed.
- Availability: All products are subject to availability. If a product is out of stock, we will notify you and offer a suitable alternative or a refund.
- Pricing: Prices for products are listed on our website and are subject to change without notice. Prices do not include taxes, which will be added to the final total where applicable.
4. Ordering and Payment
- Order Process: By placing an order, you are making an offer to purchase the product(s) subject to these terms. We reserve the right to refuse or cancel an order at any time before shipment.
- Payment: We accept payments via secure payment gateways. We do not store your payment information, and all transactions are processed through trusted third-party providers.
- Order Confirmation: After placing an order, you will receive an email confirmation containing the details of your purchase. This is not an acceptance of your order, but a confirmation that it has been received.
5. Shipping and Delivery
- Shipping: We offer shipping to the UK and other countries. Shipping costs are calculated during the checkout process. We aim to process orders within 2-3 business days.
- Delivery Time: Delivery times vary based on your location and chosen shipping method. We will inform you of the estimated delivery time at checkout.
- Customs and Import Duties: If applicable, customs duties or import taxes are the responsibility of the buyer.
6. Returns and Refunds
- Return Policy: If you are not satisfied with your purchase, you can return the product within 30 days of receipt. The product must be unused and in its original packaging.
- Refund Process: Once we receive the returned product, we will process your refund to the original payment method. Please allow up to 14 days for the refund to be processed.
- Exclusions: Some products may not be eligible for returns or refunds. These exclusions will be clearly stated on the product page.
7. Intellectual Property
All content on this website, including text, images, logos, and graphics, is the intellectual property of Real Shilajit and is protected by copyright laws. You may not use, reproduce, or distribute any content from our website without prior written consent.
8. Limitation of Liability
- No Warranty: We do not warrant that our website will be uninterrupted, secure, or free from errors. We are not responsible for any issues that arise from the use of our website.
- Limitation: To the fullest extent permitted by law, Real Shilajit is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
9. Privacy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. Please review our privacy policy to understand how we handle your information.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of these terms will be subject to the exclusive jurisdiction of the courts in the United Kingdom.
11. Changes to Terms & Conditions
We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be posted on this page, and the new terms will become effective immediately upon posting.
12. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us:
- Email: [email protected]
- Address: Medco Plus, 148 Rose Bowl, Portland Crescent, Leeds, LS1 3HB, UK.